Your project's pieces arrive in phases from dozens of vendors. We receive them at our Miami warehouse, photograph and catalog every one to your live project record, hold them in secure storage, and stage them for a single clean delivery on your install date.
A designer's project does not arrive all at once. Custom and irreplaceable furniture, lighting, and art land at our warehouse over weeks, from a dozen or more vendors, against a build schedule that keeps shifting. Receiving, storage, and staging are what happen in between.
Every piece is checked in, numbered, photographed, and held on your project's record until you are ready. When you call the install date, we pull the staged pieces and deliver them together. No freight piling up at the jobsite, and no scramble over what landed and what is still outstanding.
Three stages, documented at every step, so the project is organized before a single piece reaches the residence.
Every shipment is checked against the manifest and photographed before it is opened. We inspect each piece within 48 to 72 hours and send an itemized report, with any damage flagged the same day, long before install.
Each piece gets a Hercules barcode and condition photos from every angle, then lands on your live project record. Log in any time to see what has arrived, what is in transit, and where each piece sits.
Inspected pieces are stored by project, never co-mingled, with the first 30 days free. When you set the install date, we load our own trucks and deliver the whole project at once.
When furniture sits in storage for weeks against a moving install date, you need to know exactly what arrived and what shape it's in.
On a multi-million-dollar residence full of custom, one-of-a-kind pieces, a piece count is not enough. The number on every piece and the photos on every record are what keep a long, phased project from turning into a guessing game at install, without driving to a warehouse or waiting on a phone call.
I chose Hercules to receive furniture that I ordered from Bernhardt for my personal use. I have been in the furniture business in several capacities for the last 30 years. The Hercules team was the most professional, from notification of receipt of my sofa to delivery. Their system is spotless, their customer service excellent and their delivery team as good. Thank you, I highly recommend Hercules Delivery.
Amazing Service! They moved all furniture with care and do an amazing job assembling pieces that needed to be put together. They also stored furniture for me and had no issues. Very Professional and extremely helpful. My go to moving and storage company. The entire staff is friendly and know what they are doing.
Hercules was 5 star service! Great guys, hardworking, and incredibly respectful of our delicate furniture. Great attitudes! You will be in great hands if you use them.
Receiving and storage is the first half. When you want the same crew to deliver and install the finished project in your client's residence, that is our white glove service.
See how White Glove Delivery worksSend us the basics and you will have a written quote back. Or call (305) 455-6160 and ask for the receiving team.