We receive your project's pieces at our Miami warehouse, photograph and catalog every one to your live project record, hold them in secure storage until you're ready, and install them in your client's residence.One family-owned crew from the freight dock to the final walk-through.
Hercules White Glove Delivery is a family-owned white glove moving and receiving company in Miami, working with South Florida's interior designers, architects, dealers, and private clients since 1984.
The warehouse, the crew, and the inventory system are built around the way a designer's project actually runs: pieces arriving in phases from dozens of vendors, custom items that have no replacement, and an install calendar that keeps moving. When you hand a project to us, you are handing it to the people who will still be on it at sign-off.
Four stages, documented at every handoff. This is what designers hire us for, and what a standard freight warehouse does not do.
From the moment your freight arrives at our warehouse it is checked against the manifest and photographed before anyone opens it. The arrival condition is on the record the moment it comes off the truck, so you're covered if a vendor or carrier pushes back on damage.
Every piece gets a Hercules barcode and five to ten condition photos, close on the surfaces where damage hides. If a marble top arrived with a hairline crack, it's date-stamped in our facility before the piece moves anywhere.
Everything feeds one record per project, on the same system the warehouse uses. Log in to see what's landed, what's in transit, and where each piece sits, without a phone call. Run several projects and nothing co-mingles.
Our own crew unboxes each piece in the room, quilt wraps and places it to your plan, and hauls the packing materials out. You walk the install with us, and anything that needs adjusting gets handled on the spot.
A single undocumented chip on a marble console can cost you a week of replacement chasing at the worst moment of the install.
Most freight warehouses count the boxes and move on. On a multi-million-dollar residence full of custom, irreplaceable pieces, that gap is expensive, with the vendor, manufacturer, and carrier each pointing at the others. Our condition photos, taken before a box is opened, are what settle the conversation, because they show exactly what arrived, when, and in what shape.
Amazing service, highly recommend. As a designer it is important knowing that delivering to our client and providing outstanding service is paramount. They do not disappoint. Professional, great team, worked with Steven on multiple deliveries and never an issue.
I cannot say enough about Hercules White Glove Delivery. From receiving to installation they have proven to be a tremendous business partner. From the back office to the jobsite for a whole house install, they are all fantastic. Having worked with multiple warehousing and receiving partners, they are one of, if not, the best.
We regularly use Hercules services to install our residential projects. We have always had a prompt, efficient and professional experience. We would highly recommend.
Once a month our own truck and crew run the corridor between South Florida and Boston, with stops in Atlanta, Charlotte, Washington, Philadelphia, New Jersey, Long Island City, Brooklyn, and Manhattan. If your vendor sits on that route and the timing lines up, the shuttle is often less than dedicated freight, with the same insured crew the whole way down.
Learn how the East Coast Freight Shuttle worksSend us the details and you will have a written quote back. Or call (305) 455-6160 and ask for the receiving team.